Lead Time is the time it takes for us to receive your order, process it, order any necessary parts / materials, and then build your order. Typically, on most custom orders this takes 5-10 business days, but could be up to 30 business days, depending on availability of out of stock materials.
Generally, this means that your order will not ship before the stated lead time.
Although we do try our absolute hardest to maintain short turn around times, these lead times will vary depending on current order volume, availability of material / attachments and exigent circumstances.
If your order is anticipated to take longer than the stated lead time to fulfill, a member of our team will reach out to notify you of the delay, and make any arrangements necessary.
We do not offer a "rush" service of any kind, orders are fulfilled in the order that they are received. All stated lead times are current and are our best estimate.
If you have any questions regarding lead times, please contact us at firstname.lastname@example.org [please include your order # in your email]